Represent the "hotline" for resolving production quality issues. Act as the primary interface with all relevant departments to ensure timely resolution of 8D reports. Coordinate the availability and return of all defective products. Oversee sorting and rework activities on-site. Support the launch of new products in production. Support the launch of new products in production. Manage warranty returns (analysis, 8D, etc.). Plan or make immediate visits to production sites. Analyze returns and their severity. Implement necessary containment actions. Manage or ensure the return of defective parts and transfer information to relevant personnel for analysis. Provide necessary elements for quality analysis. Participate in expert committees. Inform production teams about product quality. Audit compliance with assembly recommendations.